Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Experience Serenity with Our Wellness Tours
Join us for rejuvenating wellness tours in Petra, combining relaxation with breathtaking landscapes and cultural experiences. Discover the healing power of nature while exploring the beauty of Jordan.
★★★★★
I had an incredible experience with this travel agency in Petra! The horse riding tours were breathtaking, and the guides were knowledgeable and friendly. I also enjoyed the wellness tours that allowed me to relax and rejuvenate amidst the stunning landscapes. Highly recommend for anyone looking to explore the beauty of Jordan!
Nathaniel Carter
Petra Adventure Co.